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Terms & conditions
Last updated 1 September 2026. These terms apply to every purchase made through this website.
1. Who you are contracting with
Your contract is with the company identified below. Where these terms say “we”, “us” or “Two Clouds Software”, they mean this company.
- Registered name
- TWO CLOUDS SOFTWARE LIMITED
- Legal form
- Private company limited by shares
- Registered office
- 15 Ferndale Avenue, Newtownabbey, Northern Ireland, BT36 5AL, United Kingdom
- Registered in
- Northern Ireland, at Companies House, company number NI730753
- Incorporated
- 23 June 2025
- Contact address
- support@twocloudssoftware.co.uk · +44 28 9031 5384
2. What we sell
We sell access to pre-recorded course material and to the learning platform that hosts it, together with downloadable exercise repositories and reference solutions. Nothing we sell includes live tuition, scheduled classes, one-to-one mentoring or attendance at any event. Written support by email is included as described on the About page.
Course descriptions state the number of lessons, the suggested duration and the length of access. Suggested durations are guidance, not commitments — you may take as long as your access period allows.
3. Placing an order
Adding an item to the basket is not an order. Your order is placed when you complete payment, and a contract is formed when we confirm it by opening your order page and sending your access email. If we cannot supply what you ordered, we will tell you and refund you in full.
Prices shown on the site are in pounds sterling and include VAT at the applicable rate. The total you are charged is the total shown in your basket before you are sent to the payment page.
4. Payment
Payment is taken by our payment service provider on a secure page hosted by them. We never see or store your card details. The payment provider acts as merchant of record for the transaction and issues the tax documentation for it.
If you are shown a currency other than pounds sterling on the payment page, that conversion and any conversion fee are applied by the payment provider, not by us. You may normally choose to pay in pounds sterling instead.
5. Access and licence
On payment we grant you a personal, non-transferable, non-exclusive licence to access the material you bought for the access period stated on the product page. A team licence grants the stated number of seats to a single organisation; seats may be reassigned between employees but may not be shared simultaneously.
You may keep and use downloaded exercise repositories and your own solutions indefinitely, including in commercial work. You may not republish, resell, upload to another platform, or share course video, reference solutions or written material, in whole or in part.
We may suspend or end access without refund if credentials are shared, if material is redistributed, or if the platform is used to attack or disrupt the service.
6. Changes to material
We revise tracks as tooling changes. Revisions within your access period are included at no extra cost. We may withdraw or replace a lesson where it has become misleading; where a whole track is withdrawn during your access period and not replaced, we will refund the unused portion.
7. Cancellation and refunds
Your statutory cancellation rights and our refund policy are set out in full on the refunds page, which forms part of these terms.
8. Availability
We aim to keep the platform available continuously but do not guarantee uninterrupted access. Planned maintenance is announced in advance where practical. If the platform is unavailable for more than seven consecutive days, we will extend your access period by the time lost.
9. Our liability
We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Subject to that, our total liability to you in connection with an order is limited to the amount you paid for it.
We supply educational material. We do not promise any employment, income or examination outcome, and we are not liable for business losses where you are buying in the course of a business.
10. Complaints and dispute resolution
Write to support@twocloudssoftware.co.uk and we will acknowledge within two working days and reply substantively within ten. If we cannot resolve it, nothing in these terms affects your right to bring a claim in court.
11. Governing law
These terms are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction. If you are a consumer resident elsewhere in the United Kingdom or in the EU, you keep the protection of the mandatory consumer law of the place where you live, and may bring proceedings there.
12. Changes to these terms
We may change these terms for future orders. The version that applies to your order is the version published when you paid, and it is the version referenced from your order page.